AFTER-SALE SERVICE

Ⅰ. Service before sell
Our designer according to the customer's concrete information and request, study locale environment , offer the professional technique solution free.

Ⅱ. After-sale service
As high-quality components and parts, steady manufacture procedure,test and adjustment systems to assure the products quality.Before shipment technical debugging strictly.guaratee for one year free,maintainess all life.If there are special installation schemes , we discuss with user to resolve through consultation.

1). Dubuging and in stallation
Our company will totally guarantee to install and debug deadline as customer is reguest. Debug standard: the operation instructions of our company as the standard.

2). Training
Our company will offer the detailed catalogue according to the contract inventory , systematic operation instructions and system manual, We will train the user.

III. Guarantee
1.Guarantee aims: Respond in time, solve as soon as possible , guarantee to use.
2.Guarantee period : In first year of guarantee period, in rejecting display guarantee period , all maintenance service free; After exceeding guarantee period, the material cost that collected in the maintenance service only from users, do not collect the labour cost . 
3.Guarantee the range: The user is like finding the problem that can't be solved by oneself, can get in touch with our company in ways , such as telephone , fax , etc. directly , our company will make reflection as soon as possible, resume normal running in 24 hours. In order to guarantee to shorten the maintenance time, our company will prepare sapare parts as power , LEDs ,etc.. In case of normal use, our company is responsible for quality of the display. If product quality breaks down, our company will maintain changing with the fittings free. Within guarantee period , can find equipment not normal running, user should provide the detailed written report to our company, state the detail situation of the question.
4.After the project, our constant maintenance system all life, and improve system function and software constantly, to the hardware equipment needing update, only collect the components and parts expenses.
5.Maintainess termly.